Organizational Efficiency…

I totally agree that organizations get obsessed with certifications for the utterly wrong reasons – as an example (albeit exaggerated for dramatic effect), if you were in the business of manufacturing PFDs (Personal Flotation device – or Lifejackets) out of Concrete, you could apply for an ISO9001 or similar certification and get this -you could actually get certified – Why?
Because you need to demonstrate and prove that your process is capable of producing an output that meets the technical specifications you have established. So while I only intended this to be a humorous take on the value of certifications – it does have a rather unsettling connotation when you really think about it in the broader construct of how we typically put our faith (blind faith) in partnering with vendors who have such certifications – Certifications that are typically proffered as a non – negotiable requirement in many Organizations.
Therefore there can be no doubt in my mind that the reverse is true – we can no longer treat Operational efficiency and compliance as distractions – but instead give them the respect and Organizational investment that is their due.
An Organizations operational efficiency and compliance maturity have always been key indicators that have been and continue to be held in the highest esteem. The Organizations that treat these two indicators as moving targets are the most like to see consistent growth and share of mind/market in the long term.
Compliance should be treated as an ‘Early Warning System’ when applied for the right reason.
Compliance needs to be treated as the Key Control Indicators that must be consistently met or exceeded – and most importantly, that tell you sufficiently in advance that failure is about to occur. This sort of approach allows the Organization to develop a predictable process path that always alerts for incoming danger in advance such that the dangers can be anticipated and workarounds implemented to mitigate the danger at very least, mitigate the impact to a tolerable level.
Add to this the environment we are currently required to operate within: Cloud, Big Data, Analytics, All things Internet, I/T Security and of course Commerce.
There has never been a more opportune opportunity for Organizations who have a track record for Operational efficiency and Compliance.

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