Groupthink…

Groupthink is an irrational desire for members in a group to seek conformity and cohesiveness with each other, to the degree of suppressing any dissenting views or opinions from other members. This desire for group cohesiveness  causes decisions to be ratified without any critical analysis/debate, so key to ensure decisions are critiqued and debated before they are approved.
I disagree with some who would suggest that Groupthink is caused by bad leadership? Groupthink is the result of a group of people who yearn to conform with the larger group’s thinking, even if it is detrimental to the group at large.

Read Irving Janis’s ‘Victims of Group Think.’

Here is a pithy quote from Janis that I rather like: “The more amiability and esprit de corps there is among the members of a policy-making in-group, the greater the danger that independent critical thinking will be replaced by Groupthink, which is likely to result in irrational and dehumanizing actions directed against out-groups.”

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In discussing Groupthink, some like to point towards a leader who is happy with all around agreement to his/her decisions, and generally accepting of silence as consensus. In actuality Groupthink is not about an individual exercising his/her will over the team, but more a team so cohesive and conformity driven that they view any form of dissent as dangerous to the team’s general ‘joie de vi¬∑vre.’ A danger that is rapidly snuffed out – which means the team acts against the individual dissenters and closes ranks to effectively shut them out. The opposite of group think is more difficult to obtain – the willingness on the part of individuals to hold their ground and uphold their values, beliefs and critical opinions, regardless of the rest of the groups thinking. But such a stand is taken not just against the leader – but indeed against all of the team, to defend one’s opinion. Like the individual Juror’s dissent that can often cause a ‘Hung Jury.’

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The most damaging outcome of groupthink is often the waste of time and resources that go into a team going into a retreat/closed-door meeting to thrash out some jugular corporate issues, only to come away with a sub-standard quality output as a result of groupthink.
If the team is so fortunate, they can rally their forces and rework the outcome, with a better result, if they recognize that their initial outcomes came out of groupthink’ing. The damage could be vastly more far-reaching if they remain ignorant of the groupthink driven outcomes and go ahead with their actions and decisions based on it.